I received a pair of SOL Republic earphones as a gift few months ago. Can I still claim for replacement under warranty without the receipt?

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Jaz
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Posted May 14, 2012

Athena here is a copy of their warranty

Warranty

SOL REPUBLIC Limited Warranty

SOL REPUBLIC warrants the owner of the product against defects in materials or workmanship as declared below:

SOL REPUBLIC will repair or replace, at their discretion, the product at nocharge for a period of one (1) year from the date of purchase. Determining whether a product is repaired or replaced is at the discretion of SOL REPUBLIC.

SOL REPUBLIC Product Guarantee

1,000 Day Tracks Sound Track Headband Guarantee
If you purchase a SOL REPUBLIC Tracks ($99.99) or Tracks HD ($129.99), you will get a free replacement headband if the original breaks within 1,000 days from the purchase date. Simply register your headphones at SOLREPUBLIC.com and contact support@SOLREPUBLIC.com.

Ear Tips For Life

If you purchase SOL REPUBLIC Amps ($59.99) or Amps HD ($99.99) you will receive a lifetime of free ear tip replacements. Register your headphones at SOLREPUBLIC.com to be eligible for this program. When you need a new set of ear tips, simply fill out this form and we’ll send you 3 sets of ear tips the first time you request them and additional ear tips anytime you ask.  If you have any question please email eartips@SOLREPUBLIC.com

Products must be purchased from a SOL REPUBLIC authorized dealer.

This Limited Warranty does not cover cosmetic damage, acts of God, misuse, accidents, commercial use, and modification to the product, improper connection, improper use or attempted repair by unauthorized distributors renders this warranty null and void.* (see page 9).

This warranty does not cover products purchased open box, sold as-is, by private party resale or any other third party purchases from unauthorized distributors. Transfer of SOL REPUBLIC products through unauthorized distributors renders this warranty null and void.

This warranty is also null and void if the product is damaged by a connecting product that may have caused damage through misuse or malfunction or if thefactory model name or serial number has been altered.

A proof of purchase may be in the form of a receipt or bill of sale, with the model of the product and the date of purchase stated.

Restrictions

SOL REPUBLIC is not responsible to repair or replace the product if in violation of this warranty. This warranty gives the purchaser specific legal rights, you may also have other rights which vary from state to state that may result in the change of this warranty.

To obtain service under this warranty agreement, properly protect the product in a shipping package, as we are not responsible for items lost or damaged in transit, and include a copy of the original receipt.

Please visit SOLREPUBLIC.com/support for more information and for the current SOL REPUBLIC warranty mailing address.

To acquire a printable version of this warranty, please visit SOL REPUBLIC.com/warranty. For customer service inquiries, please email support at SOLREPUBLIC.com.

SOL REPUBLIC SHALL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND. ALL IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE ON THIS PRODUCT ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE. 


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About Sol Republic

Sol Republic is a mid-size audio products company operating the e-commerce site solrepublic.com. Sol Republic sells its products and services in the audio products vertical, offering discounts and promo codes to its customers infrequently. Sol Republic has good ratings among shoppers on Knoji, with 19 ratings and an average rating of 3.8 stars. Sol Republic scores well compared to other brands in the audio products industry, providing 7 e-commerce features to better serve its customers.

Sol Republic's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Sol Republic offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Maybe
It appears that Sol Republic may not offer free shipping currently. Read full answer >>
International Shipping:
No
It appears that Sol Republic may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
Sol Republic accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Maybe
It appears that Sol Republic may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Sol Republic may not accept Apple Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
Sol Republic supports a promo code box on their website. Check the Sol Republic promo codes page for the latest coupon codes from Sol Republic. Read full answer >>
Military Discounts:
Maybe
It appears that Sol Republic may not offer military discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Sol Republic may not offer senior discounts currently. Read full answer >>
Cyber Monday Deals:
Maybe
It appears that Sol Republic may not offer Cyber Monday deals currently. Read full answer >>
Black Friday Deals:
Maybe
It appears that Sol Republic may not offer Black Friday deals currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Sol Republic offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Customer Reviews:
Maybe
It appears that Sol Republic may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Sol Republic may not offer social media pages currently. Read full answer >>
Financing Options
Afterpay Financing:
Maybe
It appears that Sol Republic may not accept Afterpay financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that Sol Republic may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Sol Republic offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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